ug123 Platform Privacy Notice
This page describes what we collect when you use ug123 and how we keep that data protected. Our privacy commitments centre on your personal information—your email, identity documents, payment details, and account activity. We encrypt all sensitive data, limit third-party access, and give you control over your account.
When you download our Android app via APK, access us through your iOS Safari browser, or log in via desktop, we collect the minimum data necessary to verify your identity, process your deposits and withdrawals, and settle your wagers fairly. This notice explains our practice in plain terms so you understand what happens to your information on ug123.
Data Collection on ug123
Information we collect during account registration
When you create an account on ug123, we collect your email address and a password you create. We also collect your phone number for SMS verification. During KYC (Know Your Customer) verification, we ask for your full name, date of birth, and government-issued identity details (national ID, passport, or equivalent). We may also request a photo of your ID document for verification purposes. We store all this information encrypted on our secure servers.
Our ug123 platform uses this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We do not share your identity documents with third parties except where required by law or to our payment processors for deposit/withdrawal verification.
Payment and financial data on ug123
When you deposit funds via DANAe-wallet, mobile banking, local payment, online paymente-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction details—the amount, timestamp, and confirmation from your payment provider. We do not store your full payment credentials (card numbers, wallet passwords). Your payment provider processes the actual transaction; we receive only confirmation that the deposit was successful.
Similarly, when you request a withdrawal on ug123, we record the withdrawal amount, destination account, and processing status. Your withdrawal is processed to the original payment method you used for deposits—we do not store new external account details without additional verification for security reasons.
Account activity and wager data on ug123
We collect and store your account activity on ug123: your login times, wagers placed, games played, settlement results, and balance history. This data helps us detect suspicious activity, prevent fraud, and settle disputes if they arise. Your wager history is tied to your account and visible to you in your account dashboard.
We also collect technical data when you access ug123 via mobile or desktop—your device type, IP address, browser type, and pages visited. This helps us optimize ug123's performance and diagnose technical issues. We do not sell this technical data to advertisers.
Location data and mobile app permissions
If you install our Android APK, we request certain permissions—internet access (to connect to our servers), storage (to cache game assets), and camera (for identity verification during account setup). We do not collect your precise GPS location. If you access ug123 via iOS Safari, location permissions are controlled by your browser and are not collected by ug123.
Your data remains encrypted at rest and in transit
We encrypt all personal and financial information using industry-standard SSL/TLS protocols. Your data is protected both when it travels to our servers and when it sits on our servers.
How We Use and Protect Your Data on ug123
Our data usage practices on ug123
We use the data we collect on ug123 for the following purposes:
- Identity verification and KYC compliance
- Processing deposits and withdrawals
- Settling wagers based on official match results or game outcomes
- Detecting fraud and preventing abuse (multiple accounts, suspicious activity)
- Responding to support requests and dispute resolution
- Optimizing ug123's platform performance and mobile app experience
- Complying with legal and regulatory obligations
We do not use your data to send you unsolicited marketing emails or SMS unless you explicitly opt in. We do not sell your personal data to third parties for advertising or commercial purposes.
Third-party processors and data sharing on ug123
Our ug123 platform works with third-party service providers for specific functions:
- Payment processors (DANA, e-wallet, mobile banking, bank partners) receive transaction details necessary to process your deposits and withdrawals
- Identity verification services may receive your identity documents to confirm your information
- Hosting providers (where our servers are located) have access to encrypted data but cannot decrypt it
- Legal authorities may receive user data if required by law or a valid court order
Our servers may be located outside Indonesia. By using ug123, you acknowledge that your data may be transferred to and processed outside your jurisdiction. All transfers are encrypted and subject to this privacy policy.
Your rights and data access on ug123
You have the right to access, update, or delete your personal data on ug123. Log in to your account and visit your profile settings to update your email, phone number, or password. If you want to request a copy of all data we hold about you, or if you want to delete your account permanently, contact our support team. We will provide your data in a portable format or delete it within a reasonable timeframe, subject to legal retention requirements.
We retain your data for as long as your account is active, plus a period after account closure for regulatory and dispute-resolution purposes (typically several years). We may retain aggregated, anonymized data indefinitely for analytics and service improvement.
Cookies and tracking on ug123
When you access ug123 via your web browser, we use cookies to remember your login session and store your preferences. We use first-party cookies only (set by ug123 itself); we do not use third-party cookies for tracking or advertising. You can disable cookies in your browser settings, though this may affect ug123's functionality.
Data retention during holidays and peak periods
During holidays such as Idul Fitri, Idul Adha, or Imlek, our data processing may operate at reduced capacity. However, we maintain the same encryption and security standards. Your KYC verification, deposit confirmation, and withdrawal review may take slightly longer during holiday periods, but your data remains protected.
Contact us regarding your privacy on ug123
If you have questions about our privacy practices, want to request your data, or want to dispute how we've used your information, contact our support team via the FAQ page or in-app messaging. We respond to all privacy requests within a reasonable timeframe.
We at ug123 treat your data as a trusted asset. We encrypt it, limit access to it, do not sell it, and give you control over it. This privacy notice reflects our commitment to protecting you while we operate our platform transparently and fairly. If you do not agree with our practices, you have the right to close your account and request deletion of your data.